Refund policy

Comfortably Liquid Return & Refund Policy

We want you to be happy with your Comfortably Liquid order. Because our products are made to order, we do not generally accept returns or exchanges for changes of mind, incorrect sizes, or incorrect colors selected at checkout.

Damaged, Defective, or Incorrect Items

If there is an issue with your order, please contact us within 14 days of delivery.

If an item arrives damaged, defective, misprinted, or different from what you ordered, we'll work with you to make it right. Please include your order number, a brief description of the issue, and clear photos showing the problem.

Once we've reviewed the issue, we will provide a replacement or refund, as appropriate.

Sizing and Customer Selections

Please review the product sizing information and your selected size and color carefully before completing your purchase.

Because our products are made to order, we cannot generally offer returns, exchanges, or refunds when the correct item was produced and delivered as ordered.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at hello@comfortablyliquid.com.

Orders may enter processing shortly after they are placed, so we cannot guarantee that changes or cancellations can be made once an order has been submitted.

Refunds

If a refund is approved, it will be issued to the original payment method. Your bank or payment provider may require additional time to process and post the refund.

Questions

For questions about a return, replacement, or refund, contact us at hello@comfortablyliquid.com and include your order number.